DG Heimnetz 1.8.0

The DG Heimnetz App serves as a valuable resource for users looking to efficiently address questions and issues related to their Internet connection.

Analysis

• Automatic problem detection
• No waiting time for assistance
• Direct access to appropriate guides

Interactive Assistance

• Automated solutions for common issues
• Clear and comprehensible explanations
• Intelligent follow-up questions

Contact Support

• Reach customer service directly through the app
• Submit analysis reports for expedited handling by hotline personnel

Setup Assistant

• Router recognition via camera scan
• Activation of landline services
• Identification of Wi-Fi data and automatic connection setup

Wi-Fi Sharing

• Facilitation of Wi-Fi connections for external devices

Wi-Fi Optimization

• Enhancing Wi-Fi coverage through targeted measurements

My DG Customer Portal

• Access all contract details at a glance with DG login credentials